Privacy Policy

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Privacy Policy

Effective date: 14 September 2026

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use the Muroloe website. We respect your privacy and are committed to handling personal data responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

What Data We Collect

We may collect personal information that you voluntarily provide when you contact us, subscribe to communications, submit an enquiry, or use features available on our website. The information we collect may include:

  • Your name and contact details;
  • Your email address and telephone number;
  • The content of messages, enquiries, or other information you send to us;
  • Information you provide when requesting support or further information; and
  • Technical information, such as your IP address, browser type, device type, operating system, and general website usage data.

We do not intentionally collect sensitive personal information unless you choose to provide it and there is a lawful reason for us to process it. We encourage you not to submit sensitive information through general contact forms or email unless it is necessary.

How We Use Data

We use personal information only for legitimate and relevant business purposes. This may include:

  • Responding to your questions, requests, and messages;
  • Providing information, services, or assistance you have requested;
  • Managing and improving the functionality, content, and security of our website;
  • Understanding website usage and identifying technical problems;
  • Maintaining internal records and complying with legal obligations; and
  • Sending relevant communications where you have requested them or where we are otherwise permitted to do so.

We process personal data only when we have a lawful basis to do so. Depending on the circumstances, this may include your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interests in operating and improving the website.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law.

Cookies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyse website performance, and improve the user experience. Cookies are small text files placed on your device when you visit a website.

Some cookies may be necessary for the website to operate properly, while others may be used for analytics or functionality. Where required by law, we will request your consent before placing non-essential cookies on your device. You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or performance of some website features.

Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms, including X. These external websites operate independently and have their own privacy policies and terms of use. We are not responsible for the privacy practices, content, security, or data-handling activities of third parties.

We recommend reviewing the privacy policy of any external website before providing personal information or interacting with its services.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse. These measures may include access controls, secure communications, appropriate administrative procedures, and regular review of our website and information-handling practices.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should take appropriate care when sending information over the internet and avoid including unnecessary confidential information in correspondence.

User Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you;
  • Ask us to correct inaccurate or incomplete information;
  • Request the deletion of your personal information;
  • Ask us to restrict or object to certain processing activities;
  • Withdraw consent where processing is based on consent; and
  • Request a copy of your personal information in a portable format, where applicable.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority. To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling a request, and certain legal exceptions or limitations may apply.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or want to raise a concern about the handling of your personal information, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be published on this page with a revised effective date.

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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.